Culture is a collection of ideas shared by a group of people. It is defined by elements such as the heroes they admire, the language they use to communicate, the location in which they settle, the values they hold, and the stories they tell. Organizational culture is the concept of culture and its collective elements displayed in a business or educational atmosphere. In order to examine organizational culture here, the elements of culture listed above will be applied to the IT Minor class at UALR (ITEC 3610).
A culture often has a person is holds in high esteem – a hero. This person has beaten the odds and arisen triumphant. In ITEC 3610, an example of a hero might be Thomas Wallace. He graduated from the very first ITEC class and has gone on to become a successful web developer and professor. His story shows the students that hard work, passion, and the skills being taught in class can get them where they want to go.
In order to share ideas and structure, a culture must have a way to communicate – a language. Language is what a group speaks (English, Spanish, etc.), but it is also how they speak. Do they speak formally or informally with each other? Are there certain rules that must be followed? In ITEC 3610, the language is, for the most part, informal. The students and professors are on a first-name basis and do not use titles such as Dr., Mr., and Ms. They are free to express their opinions and to joke with each other. The main rule is to speak politely. Do not use vulgar language or speak ill of others; the students should always be respectful.
One element that is often a key factor in defining a culture is the location of a group of people – the physical setting in which the culture develops. Location and setting bring people together who might not have otherwise met or who don’t necessarily have a lot in common. The physical setting for ITEC 3610 is the University of Arkansas at Little Rock and, more specifically, the ITEC 3610 course in the EIT building. This class brings together people of different ages, majors, and backgrounds. What they all have in common, however, is the shared experience of being together in the same class at the same university. They know where things are, how the class schedule runs, and what the rules are.
Values can be an important link in any culture, including organizational cultures. Values are things a person finds important, things that hold a certain level of significance in their life. Some examples of common values are equality, dependability, and honesty. In ITEC 3610, some core values expressed are creativity, open-mindedness, commitment, and growth. The web design an IT fields are always changing, there is no textbook to follow; a student must be willing to explore content and think outside the box. A student must be open to communicating with classmates so as to be prepared for communicating with clients in a professional setting. A student must be committed to completing assignments, participating in activities, and attending class. Finally, a student must show growth. Growth reveals how much that student has learned and progressed.
The last element to be discussed is the story. Stories add to the shared knowledge of a culture. They express values, fears, beliefs, and ideals. In ITEC 3610, professors often tell stories of former students. They tell of student success stories – those who obtained jobs with the skills they learned. They also tell of obstacles past students have faced and how they overcame them.
ITEC 3610 might not contain a particularly large number of people, but these people share certain ideas that bring them together into an organizational culture. Organizational cultures contain similar elements to religious, regional, or activity related cultures. They share heroes and stories, a common language and setting, and core values. These elements give an organization personality and help those involved achieve a common goal.